There is a common understanding among those considering accounts payable automation solutions – that is, workflow is a key element of successful accounts payable automation. Likewise, there is a common misunderstanding – that all workflow is the same.
It is a shame those of us who provide accounts payable automation solutions use one term – workflow – to mean wildly different things. Quite frankly, we’re to blame for this confusion. In accounts payable automation, workflow processing can do many things. It can be used to do the following, just to name a few:
So, here are key points of differentiation between accounts payable automation workflow solutions:
We strongly encourage anyone who is considering the acquisition of an accounts payable automation solution to dig under the covers and go beyond the buzzwords – to see what exactly various solutions providers can bring to the table. So, if you have a requirements list for an AP automation evaluation and one of your requirements is “Workflow,” you need to go several levels deeper to define more explicitly what you desire from a workflow solution.
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