Kuala Lumpur, Malaysia

For general enquires, please call us on +60(3) 9212-6899

Menara Prestige, Level 31
1 Jalan Pinang
Kuala Lumpur 50450

Company Description

We are a secure e-invoicing platform that brings businesses and their suppliers closer together with unique technology that revolutionises invoice processing, maximises efficiency and improves cashflow management. The Tungsten Network also provides users with real-time spend analysis through analytics, and offers access to Early Payment, a form of alternative finance for businesses.


The incumbent will be reporting to Record to Report (R2R) Manager, responsible for the achievement of quality, accuracy and timely delivery of Record to Report services in accordance to the defined SLAs/KPIs. This incumbent will be support to execute the process initiative to streamline the Record to Report processes. The key accountability include ensuring compliance to Group policies and procedures; and relevant legal and statutory requirements.


Essential Duties & Responsibilities

Technical & Compliance

  • Responsible for the quality, accuracy and timely delivery of Record to Report services in accordance to the defined SLAs/KPIs.

  • Ensure compliance to internal and external regulations and procedures.

  • Ensure compliance to Group accounting standards (local and IFRS).

  • Identify, facilitate and implement process improvement ideas to improve process efficiencies.

  • Liaise with auditors, tax authorities and regulatory authorities as required for the countries served in FSSC.

  • Support the assigned project (when required).

  • Maintain and ensure process workflow and documentation are up to date to the current processes.

Functional Competencies

  • Strong Internal Customer Focus and team building skills

  • Adequate technical finance, accounting and taxation knowledge

  • Adequate business knowledge

  • Ability to handle multi-tasking

  • Good communication skills

Education & Experience

  • Degree in Finance and Accountancy

  • Min 2-3 years of experience in Finance Accounting.

  • Relevant shared service operating experiences will be a plus to consider.

  • Good interpersonal skill

  • Good networking skills

Personal Attributes

  • Able to work independent

  • Positive and dynamic

  • Able to work under pressure

  • Able to commit to tight deadline

  • Attention to detail

Other information

This is a 6 Month Full time Maternity Cover

Tungsten Network Sdn Bhd, offer Locational Independent Working - We currently have a rotational 2 week roster.

Teams come into our T Hub location at Menara Prestige , to meet once every 2 weeks and all other days, employees have the option to work in our Co Working Space or work from any other location of their choosing.

Working Hours are 9am - 6pm on Non Closing Weeks and 11am to 8pm on Closing Week.

Candidates need to be flexiable due to global needs from time to time.

Company Description

At the heart of the global marketplace are the billions of transactions that happen every day. There are multiple human touch-points between Buyers and Suppliers — each of which cost time and the possibility of human error. Increasing demands for compliance bring ever more intricate regulation. In response, businesses today are searching for ways to streamline and become more agile. Trusted, passionate and proven, Tungsten Network is making the digitisation of commerce faster, easier and smarter between Buyers and Suppliers around the world. Our network has built a community with over half the Fortune 500 and is easing the accounts payable process with higher visibility, greater insights and unprecedented speed. The future of the global marketplace is here.


Role Overview

The Renewal Specialist will be responsible for ensuring the timely and accurate renewal of all Single Integrated Suppliers (IS) using the Tungsten Network. In addition, there may be further non IS clients, including customers utilizing Purchased Order Delivery Services or Mexican Payment services requiring renewal support and processing.

The Renewal Specialist will become the subject matter expert on all things relating to IS renewals, also supporting broader business initiatives including the Order to Cash billings project, the Subscription Pricing project and data cleansing initiatives.

The Renewal Specialist will manage the outbound renewal communications to IS clients and monitor, resolve or escalate any inbound customer enquiries relating to their renewal.

Essential Duties and Responsibilities

  • Preparation of the monthly supplier renewals data file, pulling data from report manager and applying the necessary filters to prepare the in scope billings for the month.
  • Work with colleagues in Finance, Customer Support and Data Integrity to review scheduled billings and amend any tariff mis-matches in Obi, so by the date the customer is due to be billed, the Obi billing instructions are aligned to the correct customer tariff.
  • Send communications to all upcoming monthly renewals, managing the content of applicable email templates.
  • Where data anomalies are found, work with Customer Service or Data Integrity to correct any inaccuracies, to prevent them being “carried forwards”
  • Participate in cross functional working groups as required to support wider business initiatives relating to the supplier renewals process or supplier data
  • Assisting in any retention & ad hoc project assigned by the Manager


Education & Experience

  • A minimum of 2 years’ experience of working with excel and data, ideally within a technology driven business.

Personal Attributes

  • You are a self-starter
  • Comfortable to operate with autonomy and navigate ambiguity
  • Willing to make assessments, sometimes with limited information, to move to action.
  • Organized and detail oriented

Other information

Working Hours

Monday to Thursday – 4pm – 1am

Friday Noon – 9pm

Tungsten Network offer a Flexible working arrangement with a current requirement to attend our T Hub on a rotational roster basis