Welcome to Purchase Order Services from Procter & Gamble

Procter & Gamble has partnered with Tungsten Network to offer several Purchase Order Services (PO Services) to different sets of suppliers. Scroll down to see what services are available and if they’re available for you.

PO Convert

Procter & Gamble has partnered with Tungsten Network to offer PO Convert to Web Form suppliers


What is PO Convert?

PO Convert allows portal users to easily review, accept, and then convert purchase orders into e-invoices at the click of a button.

The benefits of PO Convert for you

No re-keying of PO information to the Web Form
No data entry errors
One-click converts a PO to an invoice
Increased first-time match rate of PO to invoice
Fewer exceptions & higher validation match
Increase in on-time payment

What does this mean for me?

  • Any open POs raised by P&G will be available to view within the Tungsten Network Portal with the ability to automatically convert those POs to invoices with one click.
  • Any rejection of a PO before conversion, does not trigger any automatic message to P&G. You should inform P&G directly of an incorrect PO so they can rectify it.
  • Tungsten Network is not the official channel for sharing of Purchase Order information and you will continue to receive your official orders from P&G using the current channel. Order information on Tungsten is provided solely for the purpose of enabling easier, more accurate invoicing.


Learn how to use PO Convert

Download the PO Convert user guide here



What is PO Validation?

PO Validation is a data matching process to ensure adherence to buyer rules. It is designed to improve the invoice matching process between POs and invoices. Tungsten will validate invoices against POs to ensure:

  • The company on an invoice matches the company related to the PO
  • The PO number quoted is correct
  • That line item numbers match the PO
  • That only one PO number is quoted per invoice

PO Validations are automatically applied. If your invoice fails because of PO validation you will be notified with the reason and how to correct it.

FAQs for PO Convert

    I have received an order from Procter & Gamble, but I cannot see this on the Tungsten Portal. What should I do?

    Firstly, check that the P&G entity you have received the order from is in scope for e-invoicing with Tungsten.  If the order has recently been issued, try checking the portal again in a few hours. If you still cannot see your PO, please log-in to your account and raise a support ticket providing a copy of the order you have received.

    If your P&G customer is not in scope for e-invoicing, please continue to send invoices in the normal way. Check here – P&G Account Finder.

    I have just registered for Tungsten Network, will PO Convert work straightway?

    For P&G suppliers, POs will start to appear on the portal between 24-48 hours from the activation of your Tungsten account. Please continue to check the ‘My POs’ section of the portal. If you are expecting a PO but after 48 hours still cannot see it on the portal, please contact Tungsten Support by raising a ticket. If you can see a PO on the portal, you will be able to use the convert functionality.

    How will I know when a PO is available for PO Convert on the Tungsten portal?

    As shown in the help video and PDF guide, you can check the “My POs’” section of your Tungsten portal account.  Please make sure that you select a date range to be able to capture the PO creation date.

    If you would like to receive email notifications when a new PO is showing on your account, you can set this up by adding a recipient/contact name in Alerts in “Your Account” -> Alerts & Notifications -> Invoices -> Select available contacts and move it to the right box -> Click Save.

    What if I do not have a PO from P&G?

    P&G’s policy is to issue a Purchase Order for all orders of goods and services, with very limited exceptions. If you have been asked to deliver goods or services to P&G without receiving an order, your account configuration may need to be changed to enable non-PO invoicing. Please contact Tungsten by raising a support ticket.

    P&G requires a valid P&G contact email address for transactions that does not have a PO.

    Do I need to change the PO details?

    No. PO Convert is specifically designed so that key information from the PO is pre-populated on the invoice, so you don’t have to spend time keying it in. (These fields include PO number, description, quantity, unit of measure).

    Can I add an attachment to my invoice when using PO Convert?

    Yes, you can, and in certain situations you will specifically asked to. P&G is happy to accept attachments that do not exceed 5MB. If you need help, please contact Tungsten Support by logging a ticket via your Tungsten account.

    What if I make a partial delivery to P&G?

    Tungsten PO Convert allows you to adjust the invoice quantities to match your partial delivery to P&G. In the event of partial shipments, suppliers can use PO Convert multiple times for a single PO.

    The Tungsten portal provides simple tracking of any previous invoices generated via PO Convert – this means you can be sure about remaining quantities to invoice.

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